Situations happen daily in every business in which employees at all levels need to make wise choices and decisions…many times almost instantly!
Making the wrong decision or not making a decision at all can lead to disaster over time for your company. From a company’s leaders to its front-line employees, making the wrong choice or decision can make or break a company.
Whether it’s sexual harassment, diversity problems, unethical leadership, retaliation, or employee disengagement, your company’s success and ROI should actually be called ROC, Return on Choices. As one example, consider how costly harassment or disengagement can be for your company. According to Gallup’s State of the Global Workplace: 2023 Report, disengagement costs businesses worldwide approximately $8 trillion annually. And, as we both know, disengagement doesn’t happen accidentally, but rather by employee’s choices.
Does your company have a reliable process that all can use when making choices and decisions?
Do your employees have an easy process to use to be respectful to all cultures and generations in your workplace…. or do they feel confused when they need to make a choice?
Do your employees know how to see the big picture so they make the best choice possible that is good for not only them but also your company and your customers?
Knowing how to make great decisions can replace lawsuits in diverse working groups with increased job satisfaction, employee retention, and increased profits.